Cookies Policy

LAST REVISED: 08/03/2024

We are committed to collecting, using and storing your data responsibly and in accordance with the applicable privacy laws. This Cookie Policy (“Policy”) describes the different types of cookies and similar technologies that we use on our Website (“Website”).

To the extent any personal data is processed through cookies or similar technologies, our Privacy Policy applies and complements this Policy.

A. What are Cookies?

In order to make our Website easier to use and navigate, we sometimes place small data files on your computer or mobile device. These are known as cookies. They enable our Website to store a user’s configuration and preferences (e.g. login credentials, language preference, font size, display settings, etc.) over a certain period, so you do not have to keep re-entering information whenever you revisit our Website or browse between pages.

In most cases, websites will use cookies to improve your user experience by allowing that website to “remember” you, either for the duration of your visit (“session cookies”) or for repeat visits (“persistent cookies”).

Cookies serve various purposes, like allowing you to navigate efficiently between pages, storing your individual preferences, remembering your shopping cart and generally improving your experience on our Website. Furthermore, cookies make your interaction with our Website easier and faster. Without their use, our Website would consider you a new visitor every time you move to another page (for example, when you are logged in and move to another page, it would not recognize you and you would have to re-enter your login details).

Most browsers are set to accept cookies automatically. Nonetheless, if you wish, you can block or delete cookies (for details see section C). However, if you do so, some parts and/or functionalities of our Website may no longer work properly.

B. Which Cookies are used?

Cookies may originate from two different sources. They are either directly set and used by us (“first party cookies”) or they may be set and used by third parties (“third party cookies”). Third party cookies may “follow” you through various websites and for a longer period. Parties placing these cookies may be suppliers with whom we cooperate to deliver our Website, companies that participate with us in affiliate marketing programs and other parties. For example, social media cookies (such as YouTube or Facebook cookies) that collect information about social media usage. We use social media cookies to integrate social media sharing tools into our Website and to measure the effectiveness of these sharing tools. We use third party cookies to help us analyze our Website and its use, and to enable tailored advertising.

Our Website uses three types of cookies, depending on their functionalities and purpose:

In addition, it may occur that our Website uses other cookies and similar technologies to facilitate the following services:

  • Adobe Flash – To offer video content that can only be viewed using Adobe Flash Player (privacy policy).
  • Google Maps – To facilitate the “Stocklist locator” and “Repair center” pages (privacy policy).
  • Google Analytics - To measure and analyze the use of our Website (privacy policy, opt-out).
  • Youtube – To measure the behavior of YouTube users (privacy policy).
  • Vimeo – To measure the behavior of Vimeo users (privacy policy).
  • PowerReviews – To facilitate several services through PowerReviews (privacy policy).
  • Lightwidget – To push Instagram posts (privacy policy).
  • TokyWoky – To facilitate the TokyWoky chat tool (privacy policy).
  • Casengo – To facilitate the Casengo customer service chat (privacy policy).
  • Hotjar – To help us further understand our Website’s visitors (cookie policy).
  • Sovendus – To facilitate voucher offering from other websites (privacy policy).
  • Certona – To provide us with predictive intelligence (privacy policy)
  • Meta – To provide us with statistics, insights and (targeted) advertising services on websites and social media pages owned or managed by us. Please refer to our Privacy Policy and the Meta Privacy Policy for more information.
  • ContentSquare – ContentSquare is a solution which aggregates usage and frequency data to improve user experience. Statistics created are anonymous. To be excluded from this monitoring, please click here (privacy policy).
  • TikTok – To provide us with statistics, insights and (targeted) advertising services on websites and social media pages owned or managed by us. Please refer to our Privacy Policy and the TikTok Privacy Policy for more information.

C. How can I manage my cookie preferences?

We advise you to allow the use of cookies and similar technologies in order for your browser to work properly and to optimize the use of our Website. However, if you do not feel comfortable with their use, it is possible to opt-out and prevent your browser from recording them. Be aware that blocking or deleting cookies could result in you being unable to access some areas of our Website or may cause some of the features to function improperly.

The first time you visit our Website, you can submit your cookie preferences by clicking on “more info” when the cookie banner pops up. You are then redirected to a screen where you can indicate your preferences accordingly. If you wish to change your preferences at a later stage, you can do so here or under ‘cookies settings’ on the home page.

You can also adapt your cookie preferences through your standard browser settings. How you can do this varies from browser to browser:

D. Changes to this Cookie Policy

We may change our Cookie Policy from time to time, to keep it updated or to comply with legal, business or technical requirements. Please see the “LAST REVISED” legend, displayed at the top of this page to see when the Policy was last updated.

Any changes to this Policy will become effective when the updated version is available on or through the Website.

E. How to contact us

Any further questions on how we use cookies and similar technologies on our Website? Do not hesitate to contact us by sending an email to, or by writing to us at the address mentioned in our Privacy Policy.